Terms of service
Terms of Service
Welcome to SmooveGroove. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.
1. Our Store
SmooveGroove provides curated home decor, lighting, lifestyle, and aesthetic products through our online store. Our store is powered by Shopify.
2. Eligibility
By using our website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or guardian.
3. Products
We do our best to display product images, colors, descriptions, and details accurately. However, colors and appearance may vary depending on your device screen, lighting, and display settings.
Product availability, pricing, and descriptions may change at any time without notice.
4. Orders
When you place an order, you agree that all information provided is accurate and complete. We reserve the right to refuse, cancel, or limit any order if needed, including due to suspected fraud, incorrect pricing, unavailable stock, or other store-related issues.
5. Pricing & Payment
All prices are shown in the currency displayed at checkout. Taxes, shipping, duties, or import fees may apply depending on your location.
Payments are processed securely through Shopify and supported payment providers. We do not store full payment card details.
6. Shipping & Delivery
Delivery times are estimates and may vary depending on shipping carriers, customs, destination country, or events outside our control.
Once an order is handed to the shipping carrier, delays may occur that are outside of SmooveGroove’s control.
7. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before making a purchase.
8. Personal Use
Products purchased from SmooveGroove are intended for personal use only and may not be purchased for unauthorized resale.
9. Intellectual Property
All website content, including branding, text, graphics, images, layout, and design elements, belongs to SmooveGroove or its content providers and may not be copied, reproduced, or used without permission.
10. Third-Party Services
Our store may use third-party services such as Shopify, payment providers, shipping partners, analytics tools, and marketing tools. These services may have their own terms and privacy policies.
We are not responsible for third-party websites, tools, or services outside our control.
11. Prohibited Uses
You may not use our website or services for unlawful, harmful, fraudulent, abusive, or disruptive purposes. This includes attempting to hack, scrape, spam, misuse, copy, or interfere with the website or checkout process.
12. Errors & Updates
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to pricing, product details, availability, shipping times, or promotions.
We reserve the right to correct errors, update information, or cancel orders if necessary.
13. Limitation of Liability
To the fullest extent permitted by law, SmooveGroove is not liable for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
14. Privacy
Your use of our store is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.
15. Changes to These Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.
16. Contact
Questions about these Terms of Service can be sent to:
SmooveGroove